Frequenly ask Question

Why are the brand are so variable in SciBase?

- SciBase is a company that provide service for the certain location. We do not manufacture but surrogate for our partner such as NZXT. We also make sure these products are quality proven.

What should I do if my computer doesn't mixed with the components?

- We enable you to come our physical shop, or send it back by shipping within 15 days after customer purchased. We will fully refund. We reject to refund without the official box.

How do I get my warranty?

- Every products came out with a sheet of warranty which is attached inside the boxes. If there have any problem, please contact us.

How to use my warranty?

- The products' s warranty are available in any officially authorised shop, and SciBase provide these services for our customers. Products manual included the condition of warranty.

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